Privacy Policy

Effective Date: June 10, 2025

At Rachnafinds, your privacy is extremely important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or make a purchase from our store.

1. Information We Collect

When you visit our store or interact with us, we may collect the following:

Personal Data:

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

Order & Payment Data:

  • Order history

  • Payment method (secured via third-party gateways; we do not store card details)

Device Data:

  • IP address

  • Browser type and version

  • Time zone

  • Cookies and browsing behavior

Marketing & Analytics Data:

  • Interactions with ads

  • Clicks, views, and pages visited

  • Facebook Pixel and other tracking tools may capture anonymous behavioral data

2. How We Use Your Information

Your data is used to:

  • Process orders and provide customer service

  • Communicate shipping and order updates

  • Send promotional offers with your consent

  • Improve our product and user experience

  • Run and measure advertising campaigns through Facebook, Instagram, and Google

  • Create custom and lookalike audiences for targeted marketing

3. Facebook Pixel & Advertising

We use tools like the Facebook Pixel, which tracks your actions on our site for remarketing purposes and helps us:

  • Show you personalized ads based on your interest

  • Measure ad conversions and effectiveness

  • Build lookalike audiences for better targeting

You can manage your ad settings at:
👉 https://www.facebook.com/ads/preferences

By using our website, you consent to this tracking.

4. Sharing Your Data

We do not sell your personal information.

We may share your data with:

  • Payment processors

  • Shipping providers

  • Marketing tools (like Meta Ads Manager, email platforms)

  • Analytics providers (like Google Analytics)

All third parties are required to keep your data secure.

5. Your Rights

As a user, you have the right to:

  • Access your personal data

  • Request data correction or deletion

  • Withdraw consent from marketing

  • Disable cookies via your browser

To exercise these rights, email us at rachnafinds@gmail.com

6. Data Security

We implement security measures such as:

  • SSL encryption

  • Secure payment gateways

  • Regular system audits

However, no method is 100% secure — we strive to keep your data safe.

7. Changes to This Policy

We reserve the right to update this Privacy Policy to reflect changes in our practices or legal requirements. Please review it regularly.

8. Contact Us

📍 Rachnafinds, Dehradun, India
📧 Email: rachnafinds@gmail.com